If you closed your account or your account was automatically closed due to inactivity, you can reactivate it.
To re-activate your account, you need to follow the account creation process – you can find out more about this
here.
If you’re not eligible for account reactivation, you’ll receive an error message during the account creation process and you’ll need to call our Customer Service Team on 131 802 for assistance.
Important note: If your account was closed due to ‘self-exclusion’, you will not be able to reactivate your account unless you meet certain conditions. Find out more about self-exclusion, and the impact it has on account reactivation at the following links: