If you want to ban yourself (temporarily or permanently) from betting with TAB online, you can self-exclude your account. If you would like to self-exclude from TAB Agencies and/or Licensed Venues, refer to the information for the relevant state-based programs here - https://responsiblegambling.tab.com.au/tab-assist
Self-Exclusion is a regulated process and different states and territories have different rules regarding:
- The minimum period that self-exclusions must last
- Revocation or reactivation processes once self-exclusion period has ended
You can find information on the minimum self-exclusion periods for each state and territory (i.e., jurisdiction) here.
Important note: If you want to self-exclude because you are concerned about your gambling habits or the impact gambling is having on your life, we strongly encourage you to call Gambling Help on 1800 858 858.
You can apply a self-exclusion to your TAB account:
- Using the TAB app – find out more here.
- At tab.com.au – find out more here.
- In-person at a TAB venue – find out more here.
- Over-the-phone – call 131 802
Important note:When you apply a self-exclusion to your TAB account, your account will be closed and funds withdrawn once pending bets have settled.
Minimum self-exclusion periods for each state and territory (i.e., jurisdiction)
NSW and VIC = 12 months:
A self-excluded individual can begin the process of reactivating their betting/gambling account(s) after 12 months have passed. The process involves obtaining a letter from a recognised counselling service in NSW/VIC that confirms the individual’s attendance at counselling sessions.
Refer to https://responsiblegambling.tab.com.au/help for more information.
SA = 12 months:
A self-excluded individual can begin the process of reactivating their betting/gambling account(s) after 12 months have passed.
Refer to https://responsiblegambling.tab.com.au/help for more information.
QLD = 12 months (24 hour cooling off period applies):
A self-excluded individual can begin the process of reactivating their betting/gambling account(s) after 12 months have passed. The process involves obtaining a letter from a recognised counselling service in QLD that confirms the individual’s attendance at counselling sessions.
Refer to https://responsiblegambling.tab.com.au/help for more information.
TAS = 6 months
A self-excluded individual can begin the process of reactivating their betting/gambling account(s) after 6 months have passed. The process involves obtaining a letter from a recognised counselling service in TAS that confirms the individual’s attendance at counselling sessions.
Refer to https://responsiblegambling.tab.com.au/help for more information.
ACT = 6 months
A self-excluded individual can begin the process of reactivating their betting/gambling account(s) after 6 months have passed. The process involves obtaining a letter from a recognised counselling service in the ACT that confirms the individual’s attendance at counselling sessions.
Refer to https://responsiblegambling.tab.com.au/help for more information.
NT – 12 months (if nominated during the 72 hour cooling off period):
If no self-exclusion period is confirmed during the cooling off period, the exclusion will be permanent and the self-excluded individual will never be able to re-open an account with us.
Refer to https://responsiblegambling.tab.com.au/help for more information.
Applying a self-exclusion to your TAB account using the TAB app
To apply a self-exclusion to your TAB account using the TAB app:
- Log in to your account.
- Once logged in, tap the ‘More’ menu in the bottom right corner of the screen.
3. Tap ‘Responsible Gambling Tools’.
4. On the ‘Responsible Gambling Tools’ screen, tap ‘Self Exclusion’.
5. Read all of the information for ‘Step 1. What you should know’ carefully. Then, tap ‘Next’.
6. Read all of the information for ‘Step 2. Declaration’ carefully. Then, if you wish to proceed ensure you tick the ‘I agree’ box, followed by 'Next'.
7. Enter your TAB account password and tap ‘Confirm’ to complete your self-exclusion.
Important note: When you tap ‘Confirm', your self-exclusion will take effect immediately and you will be logged out of your account.
Applying a self-exclusion to your TAB account at tab.com.au
To apply a self-exclusion to your account at tab.com.au:
- Log in to your account.
- Select the menu in the top left corner of the screen.
3. On the drop-down menu that appears, select ‘My Account’. Then, scroll down and select ‘Responsible Gambling Tools’.
4. On the ‘Responsible Gambling Tools’ page, scroll down to the ‘Self Exclusion’ section and select ‘Self Exclude’.
5. Read all of the information on the ‘Self Exclusion’ page carefully, and then select ‘Next’.
6. Read all of the self-exclusion terms and conditions carefully and tick the checkbox next to ‘I agree’ to confirm that you accept them. Then, select ‘Next’.
7. Enter your password and select ‘Confirm Self Exclusion’.
Important note:This is the final step in applying a self-exclusion to your account. If you select ‘Confirm Self Exclusion’, the self-exclusion will be applied immediately and you’ll lose access to your account.
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It is illegal for any persons under the age of 18 to open an account or to gamble with Tabcorp.
IMAGINE WHAT YOU COULD BE BUYING INSTEAD. For free and confidential support call 1800 858 858 or visit gamblinghelponline.org.au. Tabcorp’s gambling operations are governed by its Responsible Gambling Code of Conduct and for South Australian residents by the South Australian Responsible Gambling Code of Practice. Exclude yourself from all Australian online wagering services via www.betstop.gov.au, BetStop - the National Self-Exclusion Register(TM)