On this page, you’ll find information on TAB’s ‘Cash Out’ feature.
For Cash Out Terms & Conditions click here.
Select each question to find out more.
- What is ‘Cash Out’?
- Which bet types offer ‘Cash Out’ option?
- Where is ‘Cash Out’ available?
- What is a partial ‘Cash Out’?
- Can I cancel or reverse an accepted ‘Cash Out’ offer?
- How can I tell if an online bet has been ‘cashed out’ on the TAB app?
- How can I tell if an online bet has been ‘cashed out’ at tab.com.au?
- How can I tell if a retail bet has been ‘cashed out’?
- Will my ‘Quaddie’ ‘Cash Out’ be paid out of the ‘Quaddie’ pool?
- When can I ‘Cash Out’ my ‘Quaddie’ bet?
- Is ‘Cash Out’ available on ‘Tote’ bets?
- What do the ‘Cash Out’ indicators mean?
- Is ‘Cash Out’ available on bets which are currently in-play?
- Can I ‘Cash Out’ a bet before the event it relates to starts?
- Why am I being told that a ‘Cash Out’ offer is unavailable?
- What determines the value of a ‘Cash Out’ offer?
- Why is a ‘Cash Out’ offer less than what I was expecting?
- How many times can I check/request a ‘Cash Out’ offer?
1. What is ‘Cash Out’?
‘Cash Out’ allows you to accept an early payment offer and ‘cash out’ of a pending fixed odds or ‘Quaddie’ and ‘Early Quaddie’ bet. The ‘Cash Out’ amount offered for a bet is based on the expected payout of each live combination on the ticket and the probability of each of those combinations winning.
‘Cash Out’ offers will change as the odds of unresolved selections move.
‘Cash Out’ offers will change as the odds of unresolved selections move.
2. Which bet types offer the ‘Cash Out’ option?
- Some multi and single fixed odds bets
- ‘Quaddie’ and ‘Early Quaddie’ bets
The ‘Cash Out’ option is not available for super-multi bets, combo bets, bonus bets, trackside bets, Hong Kong ‘Quaddie’ bets or any non-Quaddie pari-mutuel bets.
As a general rule, where a fixed odds price is available for a pending selection, a ‘Cash Out’ offer should be available. However, there may be some exceptions.
3. Where is ‘Cash Out’ available?
‘Cash Out’ is available:
- At TAB retail venues
- At TAB self-service terminals
- At tab.com.au
- On the TAB app (Apple/iOS & Android).
4. What is partial ‘Cash Out’?
Partial ‘Cash Out’ allows you to take an early payment for part of a pending fixed odds or ‘Quaddie’ bet before the final result is known. Your remaining potential collect from the bet will be reduced based on the portion of the bet you partially ‘cashed out’.
5. Can I cancel or reverse an accepted ‘Cash Out’ offer?
No. Once a bet has been ‘cashed out’, the ‘cash out’ cannot be cancelled/reversed.
6. How can I tell if an online bet has been ‘cashed out’ on the TAB app?
- Tap the ‘My Bets’ button in the top-right corner of your screen.
Tip! You can also access your pending bets by tapping ‘More’ menu in the bottom right-corner of your screen followed by ‘My Bets’.
2. When you tap ‘My Bets’, you’ll automatically be taken to the ‘Pending’ bets screen. If you ‘Cash Out’ a bet, it will be moved from your ‘Pending’ bets screen to your ‘All Bets’ screen. Tap ‘All Bets’ to view your resulted bets/bets that have been ‘cashed out’.
7. How can I tell if an online bet has been ‘cashed out’ at tab.com.au
If a bet has been ‘cashed out’, it will appear as a resulted bet in the ‘My Bets’ section of your account.
To navigate to the ‘My Bets’ section of your account, select the menu in the top-left corner of your screen followed by ‘My Account’. Then, scroll down and select ‘My Bets’.
To navigate to the ‘My Bets’ section of your account, select the menu in the top-left corner of your screen followed by ‘My Account’. Then, scroll down and select ‘My Bets’.
8. How can I tell if a retail bet has been ‘cashed out’?
Scan your ticket. If your bet has been ‘cashed out’, you’ll receive a message letting you know that it has.
9. Will my ‘Quaddie’ ‘Cash Out’ be paid out of the ‘Quaddie’ pool?
No. ‘Quaddie’ pools and dividends are not affected by ‘Cash Out’ payments. ‘Cash Out’ payments are made by TAB’s cash out services provider (COPL) and are separate from the ‘Quaddie’ pool.
10. When can I ‘Cash Out’ my ‘Quaddie’ bet?
You can ‘Cash Out (or partially ‘Cash Out’) of your ‘Quaddie’ bet after the completion of the 1st, 2nd, or 3rd legs of the bet (if fixed odds are available for all remaining legs).
11. Is ‘Cash Out’ available on ‘Tote’ bets?
Yes, but for ‘Quaddies’ ONLY (excluding Hong Kong). For all other ‘Tote’ bets, ‘Cash Out’ will be unavailable.
12. What do the ‘Cash Out’ indicators mean?
Indicators of ‘Cash Out’ availability are provided alongside market descriptions on self-service terminals, TAB.com.au, and on the TAB app before you place your bet.
Where you see a ‘Cash Out’ indicator, it means that ‘Cash Out’ may be available. However, a ‘Cash Out’ indicator does not guarantee that ‘Cash Out’ will be available.
For some markets, ‘Cash Out’ will only be available before the start of an event (i.e., it will not available in-play).
If a market doesn’t have a ‘Cash Out’ indicator, ‘Cash Out’ may still be available at some points.
13. Is ‘Cash Out’ available on bets which are currently in-play?
Yes:
- On markets which are available for live betting and ‘Cash Out’ if there is a price available for pending selections.
- In retail on self-service terminals.
- For online bets placed before the start of the event.
Please note:
- ‘Cash out’ for bets placed live over-the -phone must be ‘cashed out’ over-the-phone.
- If a market or selection is suspended for betting, ‘Cash Out’ offers for the market/selection won’t be available.
- Any bet where your remaining selections were placed before the start of the event can be ‘cashed out’ through your device, even if they are currently in-play, there is no need to call a TAB Operator.
14. Can I ‘Cash Out’ a bet before the event it relates to starts?
Yes, but for ‘fixed odds’ bets only and only if the ‘Cash Out’ functionality is available on the unresolved portion(s) of the bet.
15. Why am I being told that a ‘Cash Out’ offer is unavailable?
Most likely because an unresolved portion of your bet is either closed or suspended.
Please note: ‘Cash Out’ is not a guaranteed service/option. Bets should not be placed with the expectation of being able to ‘Cash Out’ of the bet. TAB makes no guarantees that a particular bet can be ‘cashed out’, even if the bet has the ‘CO’ indicator next to it when it is placed.
16. What determines the value of a ‘Cash Out’ offer?
The ‘Cash Out’ amount offered for a bet is based on the expected payout of each live combination on the ticket and the probability of each of those combinations winning.
‘Cash Out’ offers will change as the odds of unresolved selections move.
‘Cash Out’ offers will change as the odds of unresolved selections move.
17. Why is a ‘Cash Out’ offer less than what I was expecting?
The ‘Cash Out’ amount offered is determined by a review of the unresolved portion(s) of your bet – this includes current odds and other detailed market information.
18. How many times can I check/request a ‘Cash Out’ offer?
There is no limit to the number of times you check/request a ‘Cash Out’ offer for a pending bet.
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