As part of our new functionality we have rolled out such as resetting your password via email, we now ask that you verify your email before sending you communications. This validates that you can receive emails from us and that you have the correct email address assigned to your TAB account.

To verify your email

1. Log into you TAB account

2. Select Menu navigation then select My Account

If you have not verified you email (and if you have other actions awaiting), the Pending Action area will be shown.

3. Select View in Pending Actions area.

4. The Pending Actions screen will now be shown with action item to Verify Your Email, select Send Email

5. Check your email account, you should receive an email from TAB with subject "Please confirm your email address with TAB".

6. Open the email and select the Confirm Email Now link inside to verify your email address currently registered to your TAB account.

FAQ

I have clicked on 'Send Email' but I have not received it

Your verify email might have not been received for a couple of reasons due to:

• It has been sent to your Junk email folder.
• You have previously requested to be on ‘do not email me’ or 'Unsubscibe me from Email' lists.
• The email address is incorrect on your TAB account.

I am receiving an error message "Verification failed" or  "Verification failed: Invalid acc number or token"

This can occur if the Send Email has pressed multiple times and you are responding to a older verification email. After waiting a little while between last attempt, try process again then respond to newest email in your email queue.

To change your email or check what is listed, please give TAB Customer Service a call on 131 802 for assistance.