To open a TAB account, you need to verify your identity. You cannot open or access a TAB account without verifying your identity.

To verify your identity, you need to provide TAB with certified copies of:

   ✓  Two valid Tier 1 (Primary) ID documents, or
   ✓ One valid Tier 1 (Primary) ID document and one valid Tier 2 (Primary) ID document


Find out more about valid ID documents here.


Certified copies of valid ID documents should be posted to the following address along with a
a completed TAB account ID verification form (attached here). 

TAB Customer Service
Locked Bag 7000
Granville, NSW 2142
Australia

Please do not send us your original ID documents  – send certified copies only. Please make sure that the certified copies you send contain the original signature of the certifier – we cannot accept a photocopy of the certified copy.

Find out how to certify copies of ID documents here. 

 

Valid ID Documents

Please read the following information (including the ‘Important notes’ section) carefully.


Tier 1 (primary) ID documents include:


A driver licence* or permit – must:
 

• Include a photo of the person the document belongs to.

 

• Be issued by a legitimate authority of a foreign country for the purpose of driving a vehicle.

 

• Be valid (i.e. not expired).

*You must send a certified copy of both the front and back of your driver licence.


Passport/national identity card – Must:
 

• Be issued by the government of a foreign country, the United Nations, or an agency of the United Nations for the purpose of foreign travel.

 

• Include a photo of the person to whom the document has been issued.

 

• Include the signature of the person to whom the document has been issued.

 

• Be valid, or not expired  longer than 2 years.

Tier 2 (primary) ID documents include:


Citizenship certificate - must:
 

• Be issued by the government of a foreign country.

Birth certificate – must:
 

• Be issued by the government of a foreign country, the United Nations, or an agency of the United Nations.

Important notes



To successfully verify your identity using one of the combinations of documents listed:

 

• At least one of the ID documents provided must display your current residential address:

• A government agency issued document – must:
• •   Include your full name and current residential address

 

• A government issued statement (e.g., a statement from the government department responsible for issuing tax statements to individuals) or a utility bill* – Must:
• • Include your full name and current residential address
  • Have been issued within the last three months.

 

• Certified copies of documents must include the original signature of the certifier (i.e., they must not be a photocopy of the signed copy)

 

• All copies of documents must list the same name and address as those used to create your TAB account

 

• Documents provided must list the same personal details used to create your TAB account

 

• All documents not in English must be translated into English by a translator accredited as a ‘professional translator’ by the National Accreditation Authority for Translators and Interpreters LTD - find out more here. 

 

Getting copies of your ID documents certified

To get copies of your ID documents certified, you need to have an authorised certifier:


✓ View, certify, sign, and date the copies:

 

✓ Provide their full name, qualification, location (professional or personal address), and contact number. 


Important note:To be eligible to certify copies of your ID documents, the person acting as the authorised certifier must not be related to you.

For international residents, the people who are classified as authorised certifiers are those who hold one of the following roles.



 

Authorised certifiers – roles and requirements

 

• Australian Consular Officer – Must exist as an Australian Consular Officer within the meaning of the Consular Fees Act 1955.

 

• Australian Diplomatic Officer – Must exist as an Australian Diplomatic Officer within the meaning of theConsular Fees Act 1955.

 

• Authorised Notary Public:

 

• Employee of the Australian Commonwealth Government – Must be an employee of the Australian Commonwealth Government:

 

• • In a country/place outside of Australia and exercising their function in that place; and
• • Authorised under paragraph 3 (c) of the Consular Fees Act 1955.

 

• Employee of the Australian Trade Commission – Must be an employee of the Australian Trade Commission:

 

•  In a country/place outside of Australia and exercising their function in that place; and
• Authorised under paragraph 3 (d) of the Consular Fees Act 1955.