1. How can I make a PayPal Deposit to my TAB Account?
a. You can make a PayPal deposit to your TAB account from the TAB Website or App. For further information, please refer to our help article on how do I deposit funds using my PayPal account?
2. What payment methods can I use from my PayPal account to deposit funds to my TAB account?
a. When you deposit with PayPal for the first time, you'll be redirected to PayPal to log in and nominate a preferred payment method. You'll be able to choose a Bank Account, Debit or Credit Card as your preferred payment method for deposits to your TAB account . PayPal deposits will be made from the PayPal balance first, before using your preferred payment method (credit/debit card or bank account).
Please note:Due to new law in Australia, from 7 May 2024, if you want to make deposits via PayPal, only PayPal accounts linked to a debit card or bank account will be accepted.
3. I get an error saying my PayPal details don't match my TAB account. What can I do?
a. The PayPal account must be in the registered TAB account holder's name. Please ensure that your personal details like Email, Phone and Address (marked as Primary in PayPal) are the same across your TAB account and PayPal account. To update your personal details on your TAB account, please contact TAB customer service on 131 802.
4. I get an error that my PayPal transaction failed. What can I do?
a. If you get an error advising you to contact PayPal, there could be an issue with your preferred payments method in PayPal. Please contact PayPal for further advice on how to fix the issue.
5. I get an error that my PayPal account is registered in a country or region that doesn't allow payments to this seller. What can I do?
a. TAB only accepts deposits from PayPal accounts that have been registered in Australia (or) New Zealand. Please check your PayPal account profile to see the registered nationality of the PayPal account. If you need further advice, please contact PayPal.
6. Does TAB charge any transaction fees for PayPal deposits?
a. TAB does not charge any transaction fees for PayPal deposits. Your bank or financial institution may charge you for account related transactions and funds transfers. Please contact your bank or financial institution for more details.
7. Is there a minimum or maximum amount that I can deposit from PayPal?
a. The minimum PayPal deposit is AUD $1.00.
b. There is a daily limit on how much you can deposit from PayPal. This amount varies based on your TAB account status. For further information, please refer to our help article on Apple and PayPal Deposit Limits.
8. I'd like to remove PayPal as a payment method from my TAB account. How can I do this?
a. You can securely remove your linked PayPal account by choosing the "Unlink PayPal" option from the PayPal deposit page on the TAB Website or App. You'll be able to re-link your PayPal account again at any time from the PayPal deposit page on the TAB Website or App.