All bets of a single combination on Quinellas, Exactas or Trifectas that include a scratching are refunded.
However, in multiple Quinellas, Exactas and Trifectas, there may still be live combinations in your bet. Refunds are only given for bet combinations that contain a scratching.
Can't find what you're looking for?
Contact Us
If you need assistance, you can use our Email us form to log your enquiry or send us feedback. Complete the short form and we'll respond as soon as we can.
Customer Service
If you can’t find what you need, call us on 131 802 and have your account number and PIN ready.
Want to place a bet by phone? See phone betting options.